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Industry solutions

Odoo ERP for IT Services & Systems Integrators in UAE & KSA

Quote, deliver and bill hardware, cloud subscriptions and engineering services through an Odoo implementation matched to your UAE or Saudi operation.

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Operational challenges

Hardware, licences and engineering effort quoted separately

Project milestones and support activity disconnected from billing

Recurring revenue and local accounting handled in separate systems

Odoo solutions for your operation

Quotation to procurement

Combine hardware, licence and service lines in CRM and Sales. Configure procurement handoffs and serialized stock tracking for the delivery process.

Engineering projects and support

Plan work through Project and Timesheets, with Helpdesk for support requests. Agree milestones, SLA rules and responsibility before automating handoffs.

Subscriptions and local accounting

Connect recurring licences, milestone invoices and costs to Accounting. Scope UAE or KSA localisation and required e-invoicing testing for each legal entity.

Your industry workflow

  1. Client opportunity
  2. Combined quotation
  3. Procurement
  4. Project delivery
  5. Timesheet or milestone approval
  6. Recurring and project invoicing
  7. Support and profitability reporting

Relevant modules and implementation scope

  • CRM
  • Sales
  • Purchase
  • Project
  • Timesheets
  • Helpdesk
  • Inventory
  • Subscriptions
  • Accounting

Why Decision Intelligent

We agree the workflow, data requirements and success measures first. Configuration, integration and custom development are scoped around your operation, with testing, training and a phased rollout.

Siemcom Computers (UAE)

Business challenge

Hardware procurement, engineering delivery, support and cloud billing operated across disconnected workflows.

What we implemented

Odoo CRM, Sales, Purchase, Project, Helpdesk, serialized Inventory, Subscriptions and Accounting.

Project scope

CRM, Sales, Purchase, Project, Helpdesk, Inventory, Subscriptions, Accounting

Operational outcome

Quotation, delivery, support and recurring billing connected in an end-to-end operational flow.

Data Oasis (KSA)

Business challenge

Saudi project delivery, procurement and accounting needed a coordinated local implementation.

What we implemented

KSA-localized Accounting and ZATCA Phase 2 e-invoicing setup, with Project, Helpdesk, Inventory, CRM and Sales workflows.

Project scope

Accounting, Project, Helpdesk, Inventory, CRM, Sales

Operational outcome

Saudi operational and accounting workflows brought into a locally configured Odoo setup.

Plan your implementation

Tell us about your systems, priorities and the workflow you want to improve.

Book a Free Consultation