Industry solutions
Odoo ERP for IT Services & Systems Integrators in UAE & KSA
Quote, deliver and bill hardware, cloud subscriptions and engineering services through an Odoo implementation matched to your UAE or Saudi operation.
Book a Free Consultation See How It WorksIndustry solutions
Odoo ERP for IT Services & Systems Integrators in UAE & KSA
Quote, deliver and bill hardware, cloud subscriptions and engineering services through an Odoo implementation matched to your UAE or Saudi operation.
Book a Free Consultation See How It WorksOperational challenges
Project milestones and support activity disconnected from billing
Recurring revenue and local accounting handled in separate systems
Operational challenges
Hardware, licences and engineering effort quoted separately
Project milestones and support activity disconnected from billing
Recurring revenue and local accounting handled in separate systems
Odoo solutions for your operation
Quotation to procurement
Combine hardware, licence and service lines in CRM and Sales. Configure procurement handoffs and serialized stock tracking for the delivery process.
Engineering projects and support
Plan work through Project and Timesheets, with Helpdesk for support requests. Agree milestones, SLA rules and responsibility before automating handoffs.
Subscriptions and local accounting
Connect recurring licences, milestone invoices and costs to Accounting. Scope UAE or KSA localisation and required e-invoicing testing for each legal entity.
Odoo solutions for your operation
Quotation to procurement
Combine hardware, licence and service lines in CRM and Sales. Configure procurement handoffs and serialized stock tracking for the delivery process.
Engineering projects and support
Plan work through Project and Timesheets, with Helpdesk for support requests. Agree milestones, SLA rules and responsibility before automating handoffs.
Subscriptions and local accounting
Connect recurring licences, milestone invoices and costs to Accounting. Scope UAE or KSA localisation and required e-invoicing testing for each legal entity.
Your industry workflow
- Client opportunity
- Combined quotation
- Procurement
- Project delivery
- Timesheet or milestone approval
- Recurring and project invoicing
- Support and profitability reporting
Your industry workflow
- Client opportunity
- Combined quotation
- Procurement
- Project delivery
- Timesheet or milestone approval
- Recurring and project invoicing
- Support and profitability reporting
Relevant modules and implementation scope
- CRM
- Sales
- Purchase
- Project
- Timesheets
- Helpdesk
- Inventory
- Subscriptions
- Accounting
Relevant modules and implementation scope
- CRM
- Sales
- Purchase
- Project
- Timesheets
- Helpdesk
- Inventory
- Subscriptions
- Accounting
Why Decision Intelligent
We agree the workflow, data requirements and success measures first. Configuration, integration and custom development are scoped around your operation, with testing, training and a phased rollout.
Why Decision Intelligent
We agree the workflow, data requirements and success measures first. Configuration, integration and custom development are scoped around your operation, with testing, training and a phased rollout.
Siemcom Computers (UAE)
Business challenge
Hardware procurement, engineering delivery, support and cloud billing operated across disconnected workflows.
What we implemented
Odoo CRM, Sales, Purchase, Project, Helpdesk, serialized Inventory, Subscriptions and Accounting.
Project scope
CRM, Sales, Purchase, Project, Helpdesk, Inventory, Subscriptions, Accounting
Operational outcome
Quotation, delivery, support and recurring billing connected in an end-to-end operational flow.
Siemcom Computers (UAE)
Business challenge
Hardware procurement, engineering delivery, support and cloud billing operated across disconnected workflows.
What we implemented
Odoo CRM, Sales, Purchase, Project, Helpdesk, serialized Inventory, Subscriptions and Accounting.
Project scope
CRM, Sales, Purchase, Project, Helpdesk, Inventory, Subscriptions, Accounting
Operational outcome
Quotation, delivery, support and recurring billing connected in an end-to-end operational flow.
Data Oasis (KSA)
Business challenge
Saudi project delivery, procurement and accounting needed a coordinated local implementation.
What we implemented
KSA-localized Accounting and ZATCA Phase 2 e-invoicing setup, with Project, Helpdesk, Inventory, CRM and Sales workflows.
Project scope
Accounting, Project, Helpdesk, Inventory, CRM, Sales
Operational outcome
Saudi operational and accounting workflows brought into a locally configured Odoo setup.
Data Oasis (KSA)
Business challenge
Saudi project delivery, procurement and accounting needed a coordinated local implementation.
What we implemented
KSA-localized Accounting and ZATCA Phase 2 e-invoicing setup, with Project, Helpdesk, Inventory, CRM and Sales workflows.
Project scope
Accounting, Project, Helpdesk, Inventory, CRM, Sales
Operational outcome
Saudi operational and accounting workflows brought into a locally configured Odoo setup.
Plan your implementation
Tell us about your systems, priorities and the workflow you want to improve.
Plan your implementation
Tell us about your systems, priorities and the workflow you want to improve.
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Explore other industries
Real Estate & Property ManagementGeneral Trading, Import & ExportIT Distribution & ElectronicsFinancial Services, Brokerage & FintechAdvertising, Marketing & Creative AgenciesRetail, Wholesale & Omnichannel CommerceMaritime, Offshore & Ship SupplyTransportation, Fleet & MobilityConsulting & Professional ServicesManufacturing & Supply ChainHealthcareEducationHospitality & Restaurants